Effective Date: 01 Jul 2025
Last Updated: 29 Jul 2025

1. Introduction

Fractionl.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.fractionl.ai and our AI services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact information (email address, phone number)

• Account credentials (username, password)

• Payment information (processed through third-party payment processors)

• Profile information and preferences

• Communication records with our support team

2.2 Usage Data

We automatically collect information about your interaction with our Service, including:

• Device information (IP address, browser type, operating system)

• Usage patterns and analytics data

• Log files and access times

• Cookies and similar tracking technologies

• Geographic location data (general location based on IP address)

2.3 AI Interaction Data

When you use our AI tools and services, we collect:

• Input data, prompts, and queries you submit

• Generated outputs and responses

• Interaction patterns and usage statistics

• Training data derived from your use of the Service

• Feedback and ratings you provide

2.4 Business-Generated Data

Through your use of our Service, we may generate, derive, or create:

• Analytics and insights about usage patterns

• Aggregated and anonymized datasets

• Machine learning models and improvements

• Performance metrics and optimization data

3. Data Ownership

3.1 Business Ownership of Collected Data

Important: All data collected through our Service, including but not limited to usage data, AI interaction data, analytics, insights, and any derivative works created from your use of the Service, becomes the property of Fractionl.ai. This includes:

• Data generated from your interactions with our AI tools

• Aggregated usage patterns and analytics

• Training data derived from Service usage

• Insights and improvements developed from user interactions

3.2 User Content

While we own the data collected through our Service operations, you retain ownership of the original content you create and submit. However, by using our Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, analyze, and derive insights from such content for business purposes.

4. How We Use Your Information

We use collected information for the following purposes:

4.1 Service Operations

• Providing and maintaining our AI services

• Processing transactions and managing accounts

• Personalizing user experience

• Responding to customer service requests

4.2 Business Development

• Improving and developing our AI models and algorithms

• Conducting research and analytics

• Creating new features and services

• Training machine learning systems

4.3 Legal and Business Purposes

• Complying with legal obligations

• Protecting our rights and preventing fraud

• Enforcing our Terms of Service

• Business transfers or acquisitions

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We may share information with trusted third-party service providers who assist in:

• Payment processing

• Cloud hosting and data storage

• Analytics and performance monitoring

• Customer support services

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests

• Protect our rights, property, or safety

• Prevent fraud or security breaches

• Enforce our Terms of Service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5.4 Aggregated Data

We may share aggregated, anonymized data that cannot identify individual users for business, research, or marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6.1 Security Measures

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Access controls and authentication systems

• Employee training on data protection

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Improve our AI models and services

Important: Data that becomes our business property may be retained indefinitely for business purposes, including AI model training and service improvement.

8. Your Rights and Choices

8.1 Access and Control

Subject to applicable law and our business ownership rights, you may:

• Access your personal information

• Update or correct inaccurate information

• Request deletion of personal information (where legally required)

• Opt out of certain communications

8.2 Limitations

Please note that certain data essential to our AI services and business operations may not be deletable due to our ownership rights and business needs.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze Service usage and performance

• Provide personalized experiences

• Support security measures

You can manage cookie preferences through your browser settings, though this may affect Service functionality.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website

• Sending email notifications to registered users

• Providing notice through our Service

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about personal information collected and the right to request deletion, subject to our business ownership rights outlined in this policy.

15. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: krish@fractionl.ai

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This Privacy Policy is effective as of the date listed above and applies to all information collected by Fractionl.ai.